Welcome to WATERAX!

Please note that we are experiencing a high number of calls and requests and therefore our response time may be delayed.

We are always here to help you be #ReadyForWildfires but please note that due to the increased fire activity and supply chain constraints from the COVID-19 pandemic, we are experiencing longer lead times than usual.

For immediate assistance, we encourage you to contact your local dealer.

Thank you for your patience and for your continued support!
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FREE Shipping & Handling by WATERAX

Orders including 250$ or more of eligible items qualify for FREE Shipping & Handling. We ship all orders below 250$ for a flat rate of 15$.

You receive free shipping & handling if your order includes 250$ of eligible items.

Cancelling items, combining orders, or changing your shipping address might affect your order's free shipping & handling eligibility.

If your order doesn't qualify for free shipping & handling:

  • * A special product, order, or handling fee may still apply.
  • * An eligible item that was cancelled brought the total below 250$.
  • * The order may be shipping to a remote location which is not eligible for free shipping & handling.
  • * You have an account with WATERAX with terms and discounts. Freight will be added once the order is processed.

WATERAX reserves the right to contact customers about shipping costs associated with bulky orders that result in higher than normal freight costs which are not covered by the system’s standard calculated freight. The customer will be notified before the order is fulfilled and you will have the opportunity to approve or reject the revised freight.  A rejection of the revised freight will result in a cancellation of the order.